SERVICES & TECHNICAL SUPPORT AFTER SALE
Creating product confidence and trust has been and will be HYUNDAI’s ultimate goal.
It doesn’t matter how expensive a car is. Even the most expensive and reliable car needs a predetermined maintenance program for its safe operation. Many roadside assistance companies claim that many breakdowns, stalls and accidents could have been avoided simply by the proper implementation of the manufacturer’s maintenance program.
The aim of HYUNDAI GREECE is to ensure maximum customer satisfaction by having a Technical Service Network of high quality standards, technically sound and equipped with the latest diagnostic equipment of the Hyundai Motor Company and with technicians whose skills have been certified through HYUNDAI TECHNICIANS RECOGNITION PROGRAM (HTRP) prepared annually by HYUNDAI MOTOR COMPANY.
Using the latest generation of HYUNDAI MOTOR COMPANY diagnostics, the repair process is also possible via telediagnosis. Telediagnosis can support repairs that occur in the region through the HYUNDAI GREECE training center.
The Network of Authorized Repairers of HYUNDAI GREECE covers the whole country ensuring an authorized technical support point, close to each customer.
Quality
The HYUNDAI GREECE Authorized Repairer Network is fully trained for the proper maintenance and repair of HYUNDAI brand vehicles. In addition to the quality and training of the staff, HYUNDAI Authorized Repairers have a sufficient supply of genuine HYUNDAI original parts, which are also used by the factory during the production of the vehicles.
In this way we ensure that the vehicle will remain qualitatively flawless for as many years as it is in the customer’s possession. In addition, all genuine HYUNDAI parts are guaranteed for 2 years with unlimited mileage, which provides satisfaction and confidence to the customer.
Security
At HYUNDAI we aim to improve the safety of the vehicle by carrying out multiple durability and performance tests on the spare parts, ensuring the safety of the vehicle maintained in the HYUNDAI GREECE Authorized Repairer Network.
Recycling
All used HYUNDAI spare parts, metal or plastic, are recyclable according to European Directives and requirements, which makes the products environmentally friendly. Also, HYUNDAI GREECE, in collaboration with the Alternative Vehicle Management Company of Greece, ensures the recycling of your vehicle, as long as it is classified as an End-of-Life Vehicle. On the EDOE website (www.edoe.gr) you can find details of the nearest end-of-life vehicle managers in your area.
Maintenance
The car’s maintenance program must be carried out regularly and in accordance with the instructions, either at the prescribed time intervals or at the mileage, if they come first.